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Returns Policy

Original Paintings

 

In the event that the painting does not meet your expectations or you have changed your mind and you wish to return it you will have 14 business days from the date of arrival to contact me about a return. After 14 business days have passed the sale is final. Return shipping costs will be the responsibility of the buyer.

 

In the unlikely event that the painting arrives damaged please contact me within 7 business days of arrival and I will provide instructions to repair any minor damage. If the damage is major and requires professional repair the shipping insurance will cover the cost of repairs by a professional local to you. The buyer must provide photo evidence of the damage (including any damaged packaging) in order to claim the insurance.
If more than 7 business days have passed or if the buyer does not provide the necessary photo evidence and other required information the insurance payout will be forfeit. In this case the cost of repairs will be the responsibility of the buyer.

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Limited Edition Prints

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In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.
In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

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©2026 by Sonia Bukhgalter

Copyright, ALL RIGHTS RESERVED

All website design, text, graphics and other material on soniabukhgalter.com  (the “Site") are property of the artist represented on this Site (the “Artist”). All images and artworks shown on this Site remain the property of the Artist. No form of reproduction for commercial or non-commercial use is permitted without prior permission from the Artist. The Artist has the right to reproduce all the artworks displayed on the site in print or any other format deemed appropriate. Artwork purchased on this site is for personal use only, intended for display in the home or other private spaces. For all other purposes, such as display in public spaces or institutions, publishing the image online or in print, or any other form of usage, permission must be granted by the Artist. Please contact us with any questions.

Use of the Site

All content on this site is the opinion of the Artist. These terms and conditions are governed by the laws of Italy We may collect and process the information about you that is provided to us through forms or correspondence that you send. This information may be used to operate, manage, develop and promote our future events, exhibitions and occasionally with details of special offers, new products or artworks that have been added to the website. Please contact us on sonia@florenceart.net for any further information.

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